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SAP IS-U-WM connects SAP for Utilities with outage management systems and scheduling and dispatching systems. Outage management systems manage outage calls and support the field crew in power restoration. Scheduling and dispatching systems receive work orders and notifications and assign them to the responsible crews.

SAP IS-U Work Management Course content  :

  • Mapping technical assets for transmission and distribution
  • Drawing up maintenance and service orders using service objects
  • Scheduling appointments in call centers
  • Linking sales orders and service orders with service products
  • Configuring service products
  • Configuration and pricing
  • Multilevel service products
  • Using service objects and products in utility industry processes
  • Workflow for creating a service connection with quotation
  • Periodic replacement, repair, inspections, and so on
  • Interfaces to external systems
  • Integration of software products
  • GIS Business Connector
  • Outage management systems, SCADA systems, and so on
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