What do we mean by Supply Chain Management?
Logistics through the ages.
Different views on the supply chain.
What is new within about Supply Chain.
Defining the position of Supply Chain Management.
Supply Chain Management: A vision.
Elements of Supply Chain Management.
Objectives and Opportunities.
Principles of ERP.
Supply Chain Planning Tools.
Customer Relationship Management.
SCM Tools offered by SAP.
Sales Force Automation (SFA).
Business Information Warehouse (BW).
Advanced Planning and Optimization (APO).
APO in Business Processes.
Supply Network Planning and PP-DS.
Supply Chain Cockpit.
Industries and Supply Chain Management.
Hi-Tech and Electronics.
Consumer Goods and Commerce.
Logistics Services.SCM - a Case History of Success.